0
0
Bag (0) 0
JP(¥)
English

Contact Information

If you have any questions about our products or our store, please contact us directly.

We will respond within one business day.

Phone number: 06-6136-3615

Address: 1F D Building Kita Umeda, 1-5-15 Honjo Nishi, Kita-ku, Osaka 531-0073

Business hours: 12:00-20:00 (closed on Thursdays) Please see Instagram for other closing days.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

address

〒531-0073
D Building Kita Umeda 1F, 1-5-15 Honjo Nishi, Kita-ku, Osaka

telephone number

06-6136-3615

Opening times

12:00-20:00 Closed on Thursdays *Other business days are listed on Google Maps

WHAT ARE YOU LOOKING FOR?

MY BAG (0)
Your shopping bag is empty.
MY WISHLIST
VIEW WISHLIST
Your wishlist is empty.

inquiry

REMOVE ALL

Wishlist

No products were added to the Wishlist

inquiry

REMOVE ALL

Compare

No products were added to the compare

You can check the frequently asked questions from customers.

If the issue persists, please feel free to contact us.

Q. Can I order products?

A. Yes, if the item is in stock with the manufacturer. However, this only applies to items for which your purchase has been confirmed.

(Cancellation not permitted)

Q. Can I reserve an item?

A. Yes, it is possible for one week. However, this is also only possible for products that have been confirmed for purchase.

(Cancellation not permitted)

Q. I would like the product to be delivered on the same day I purchase it. Is this possible?

A. Depending on the time of day, same-day shipping may be possible.

Please contact us once to be sure.

Q. Can I change the delivery company?

A. We only offer Sagawa Express for home delivery , and Click Post for mail delivery.
Please note that we cannot accept changes to other delivery companies.

Q. Is it possible to have the item shipped to a shipping company office?

A: Yes, it is possible.

We use Sagawa Express, so please be sure to write "Sagawa Express delivery to XX office" in the comments section when purchasing.

Q. Can I use both cash and card when making a purchase?

A. Payment methods need to be separated by product.

You cannot use multiple payment methods for the same item.

It is possible to change the payment method for each product. In that case, please place separate orders. (Delivery can be combined.)


Thanks for contacting us. We'll get back to you as soon as possible.

Continue shopping