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Legal notice

Last updated: October 24, 2026

Information pursuant to Section 5 of the German Digital Services Act (DDG).

Provider

Business Address: 531-0073, Ōsaka 大阪市 北区本庄西1-5-15, Dビルディング北梅田1F, Japan

Represented by: 松上侑馬

Contact

Telephone: 0661363615

Email: info@inoyashiro.com

Additional contact details are available in our contact information policy.

External Links

The respective third-party providers are responsible for the content of external websites linked from this website.

Japan Specified Commercial Transactions Act Disclosure

Legal Business Name: 侑馬 松上

Business Address: 533-0031, 大阪府 大阪市 東淀川区西淡路3-15-18, クラシックカーハウス箕面2F, Japan

Head of Operations: 侑馬 松上

Support Email Address: info@inoyashiro.com

Support Phone Number: 0661363615

Price: See each product page for price.

Additional Fees: See checkout page for all additional fees.

Exchanges, Returns and Cancellations: Refund policy

Delivery Times: Shipping policy

Accepted Payment Methods: Available payment methods are shown at checkout.

Payment Period: Payment is collected when you complete your purchase.

Additional contact details are available in our contact information policy.

address

〒531-0073
D Building Kita Umeda 1F, 1-5-15 Honjo Nishi, Kita-ku, Osaka

telephone number

+81-6-6136-3615

Opening times

12:00-20:00 Closed on Thursdays *Other business days are listed on Google Maps

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Frequently Asked Questions

If you cannot find a solution, please feel free to contact us.

 

Q. Can I use installment payments or bonus payments for credit card purchases?

A. Our store processes credit card payments as a lump sum.

If you wish to pay in installments or with bonus payments, please contact your credit card company directly after purchase.

Please note that 3-installment payments are available with deferred payment (Paidy). For details, please check Paidy's terms and conditions.

※In-store, in addition to various payment methods, both credit card installment payments and bonus payments are available.

 

Q. Is it possible to have an item delivered on the same day as purchase?

A. Orders placed by 12:00 PM can be shipped the same day. (Excluding Sundays)

 

Q. Can I specify a delivery date and time?

A. Yes, you can do so from the cart screen.

Please set it on the cart screen without proceeding to checkout.

 

Q. Is it possible to return items?

A. Returns are only possible for defective products.

Returns are not accepted except in the case of defective products.

We do not accept returns due to customer convenience.

 

Q. Is it possible to order items not in stock?

A. Yes, if the manufacturer has them in stock.

However, this is only for items where the purchase is confirmed.

(Cancellations not allowed)

 

Q. Is it possible to reserve an item?

A. Yes, for one week. However, this is only for items where the purchase is confirmed.

(Cancellations not allowed)

 

Q. Is it possible to change the shipping company?

A.
Please note that we generally do not accept changes to the shipping company.
(For parcel delivery, we use Sagawa Express, and Yamato Transport or Japan Post depending on the situation.
For mail delivery, we only use Japan Post's Click Post.)

 


Q. Is it possible to have the shipment held at a shipping company's sales office?

A. Yes, it is.

We primarily use Sagawa Express, so please be sure to write "Sagawa Express 〇〇 Sales Office Hold" in the remarks column when purchasing.

 

Q. Is it possible to combine payment methods when making a purchase?

A. You need to separate payment methods per item.

It is not possible to use multiple payment methods for a single item.

It is possible to change the payment method for each item. In that case, please place separate orders. (Shipments can be consolidated for delivery.)


 

Thanks for contacting us. We'll get back to you as soon as possible.

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